- Docs
- Getting Started
- Escrow errors
GOGetting Started
Escrow errors
Escrow versions are protected by Cfx.re Asset Escrow. The resource starts only on a server whose license key belongs to the Cfx.re account that owns the asset.
#"Asset not authorized", "could not find asset" or the resource will not start
Check these in order:
- License key.
sv_licenseKeyinserver.cfgmust be a key created in the Cfx.re Portal (Keymaster) by the same account that bought the asset. Keys from another account do not work. - Granted assets. In the Portal, open Granted Assets and confirm the resource is listed on that account. If you bought with a different account, the asset is on that one.
- Server artifact. Use a recent FXServer build. Old builds cannot load escrow assets. Update from the official artifacts page and restart.
- Re-download. Download the resource again from the Portal after a purchase or an update. Do not copy files from a friend's server.
- Folder name. Do not rename the resource folder or edit protected files. Only the files listed as editable (
config.lua,locales/*.lua,README.md) can be changed. - Start order. Start the framework first, then the resource.
#Still failing?
Send us:
- the exact console error (copy the line),
- your FXServer artifact number,
- the Cfx.re account name that bought the resource.
See Support.